Privacy Policy
Last Updated: 1st June, 2026
Welcome to The Vibe Canvas!
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, purchase our products, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, you should discontinue use of the website immediately.
This Privacy Policy is designed to comply with applicable Indian laws, regulations, and data protection standards, including relevant provisions under the Information Technology Act and associated rules.
1. Information We Collect
We may collect several types of information from and about users of our website.
1.1 Personal Information You Provide
When you interact with our website, we may collect information that you voluntarily provide, including but not limited to:
• Full name
• Email address
• Billing address
• Shipping address
• Phone number (if provided)
• Payment-related information required for transaction processing
This information is typically collected when you:
• Create an account
• Place an order
• Subscribe to communications
• Contact customer support
• Participate in promotions, surveys, or campaigns
1.2 Payment Information
All payment transactions on our website are securely processed through trusted third-party payment processors, including Razorpay.
We do not store or retain full payment card details such as credit card numbers, CVV codes, or banking credentials. Such information is handled directly by the payment gateway in accordance with applicable financial and security regulations.
1.3 Automatically Collected Information
When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:
• IP address
• Device type
• Browser type
• Operating system
• Referring URLs
• Pages visited
• Time spent on pages
• Interaction data
This information helps us understand how users interact with our website and allows us to improve performance and user experience.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including but not limited to:
• Processing and fulfilling orders
• Managing payments and transactions
• Providing order confirmations and updates
• Responding to inquiries and support requests
• Sending important service-related communications
• Improving website performance and user experience
• Detecting and preventing fraudulent or unauthorized activities
• Conducting internal analytics and operational improvements
• Sending promotional communications where permitted by law or with user consent
We may also use aggregated or anonymized information for internal analysis, business development, or marketing strategy purposes.
3. Legal Basis for Processing Information
Where applicable, we process personal information based on:
• User consent
• Contractual necessity (such as fulfilling an order)
• Compliance with legal obligations
• Legitimate business interests, provided such interests do not override user rights
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance.
Cookies may be used for purposes such as:
• Remembering user preferences
• Maintaining session information
• Improving website functionality
• Understanding visitor behavior
• Enhancing security and fraud detection
Users may choose to disable cookies through their browser settings; however, doing so may limit certain features or functionality of the website.
5. Third-Party Services
We may use trusted third-party services to support the operation of our website and services. These may include:
• Payment processing providers (e.g., Razorpay)
• Analytics services
• Hosting and infrastructure providers
• Security and fraud detection services
These third parties may process personal data solely for the purpose of providing services to us and are required to maintain appropriate security and confidentiality measures.
We are not responsible for the privacy practices of third-party websites or services that may be linked to or from our website.
6. Data Security
We implement appropriate technical, administrative, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Such measures may include:
• Secure server infrastructure
• Encrypted communication protocols (SSL/TLS)
• Restricted data access controls
• Regular monitoring for vulnerabilities
While we strive to protect your personal information, no method of electronic transmission or storage can be guaranteed to be completely secure. Users acknowledge and accept this inherent risk when using online services.
7. Data Retention
We retain personal information for as long as necessary to:
• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
Retention periods may vary depending on the type of data and applicable legal requirements.
8. User Rights
Subject to applicable laws, users may have certain rights regarding their personal information, including the right to:
• Request access to personal data we hold about them
• Request correction or updating of inaccurate information
• Request deletion of personal information where legally permissible
• Withdraw consent for marketing communications
Requests related to personal data may be submitted through our Support page. We may require verification of identity before processing certain requests.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
If we become aware that personal information from a minor has been collected without appropriate consent, we may take steps to delete such information.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or service offerings.
Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the website after such updates constitutes acceptance of the revised policy.
11. Limitation of Liability
While we take reasonable measures to protect user data, users acknowledge that internet-based services involve inherent risks. To the fullest extent permitted by applicable law, The Vibe Canvas shall not be liable for unauthorized access or disclosure of personal information resulting from circumstances beyond our reasonable control.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us through our Support page available on the website.
Our team will review and respond to requests within a reasonable timeframe in accordance with applicable laws.